Although every effort is made to ensure that your order is carefully dispatched to you – and we hope that you are happy with your purchase, we do understand if it's not for you.
If you are not completely satisfied with your purchase, simply return the item to us in its original unworn condition within 14 days if purchased online from the date of delivery. If you've bought direct from our stores then you get a huge 45 days to return. We understand you will be trying on the shoes at home, so as long as they are returned as they were sold, then no problem.
Returns are free in person at our store. For your benefit, we recommend all postal returns are sent to us recorded delivery. For more information on return postage please check Royal Mail postage.
Our Healthcare, Foot care/ Podiatry Services and Chiropody treatments , creams, sprays & gel product as well Orthotic insoles unless unworn and with packaging and tags are not covered by this returns policy. Custom or "bespoke" orthotics are none returnable.
Be sure to have your receipt or online invoice information. If you don't have this - get in touch anyway, we want this process to be as simple as possible for you.
This does not affect your statutory rights.
appointment & courses booking line 0161 478 3637
Taylor Organisation Ltd, "Foot Care by DT" ("FC BY DT") & The training hub, community foot clinic are trading styles of taylor organisation ltd
Company number 128 730 78 VAT 358 960 550. Reg with companies house England & Wales.
Registered head office & main store address:
4, VILLAGE square, Bramhall,
Stockport. SK7 1AW.
Bredbury classroom riverside Suite 7, fr, 5th Floor, Pear Mill,
Stockport Rd West, Bredbury, Stockport SK6 2BP.
T: 0161 478 3637.
bramhall DUTY STORE MANAGER - HELEN COX
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